How to Choose the Best Commercial Cleaning Company

A clean and sanitary office or business facility is necessary for success. Your customers demand it and your employees will thank you for it. But one of the most important questions is: Who will clean your business?

One option: You can choose to outsource cleaning responsibilities to a local office cleaning business. When you hire a commercial cleaning company, the company conducts cleaning after-hours (or at regular intervals in highly-trafficked facilities), and the cleaning services company is responsible for tidying up, from cleaning restrooms and vacuuming, to restocking consumables and removing trash.

Hiring an outside cleaning provider offers numerous benefits. Businesses can avoid hiring an on-staff or salaried janitor or avoid cleaning the facilities themselves. Plus, the cleanliness of your business is guaranteed; your office will also look tidy and professional.

As you look for a company who provides [WF1] [RB2] office cleaning services, what should you be looking for? From the cleaning company’s reputation to its offered services and expertise, here are seven criteria your commercial property cleaning company should meet:

1. Reputation and Experience

Trust is necessary when hiring a business property cleaner. This company’s employees will be on your site, most frequently, after hours, after you and your employees have gone home for the day. Plus, the company is responsible for working diligently with minimal supervision.

How can you gauge an office cleaning company’s trustworthiness? Ask yourself these questions:

  • How Established: Choose a company that’s well-established in your city, town or service area.
  • How Many Accounts:  an organization that serves some businesses tends to be a good indicator of a solid reputation.
  • Are References Available: The most reputable office cleaning companies are happy to share references.

2. Employee Training and Screening

The best commercial property cleaners take hiring seriously. They hire only the most qualified and trustworthy employees, and they provide employees with ample training to ensure quality and safety.

As you research providers, ask about their employee training policies. In particular, be sure you understand:

  • Employee Training: Choose a provider that trains employees in some areas: from cleaning, to safety, to professionalism.
  • Employee Screening: Ask what type of employee screening is conducted, i.e., background checks, criminal record checks, etc.
  • Regularity: Will the same employee be responsible for your location each day? Or will it be someone new? Choose companies with low turnover, and that send the same employee(s) to your facility consistently.  

3. Types of Services Offered

Do you need just a standard cleaning at regular intervals throughout the week? Or does your facility have special requirements? Before landing on a provider, ensure they provide the services you require.

Some standard cleaning services include:

  • Vacuuming, sweeping and mopping
  • Trash removable and recycling
  • Kitchenette and launderette cleaning
  • Stocking consumables, i.e., paper towels and hand soap
  • Bathroom cleaning
  • Dusting

Some office cleaning providers do offer additional specialized services, as well. For example, floor waxing, carpet shampooing, seasonal disinfecting, or computer and hardware cleaning are shared services that not every company offers. Construction clean-up is another service that not all cleaning companies provide.

4. Types of Facilities Served

Experience matters, and that’s why it’s so important to choose a company that’s worked in a facility similar to yours. Ask for a list of accounts similar to yours: Does the company work in offices of your size? Do they have experience in industrial or medical facilities?

Some companies specialize in just one type of facilities, while others clean most types of commercial properties. A few types of facilities to inquire about expertise include:

  • Data centers
  • Daycare and childcare facilities
  • Medical office cleaning
  • Retail facility cleaning

One-time Cleaning: Do you just need to contract a cleaner for a one-time job? Not all companies offer one-time service, which is perfect for after-event clean-up or renovation clean-up.

5. Bonded and Insured

Reputable commercial cleaners are fully bonded and insured. This is necessary; as the company will be responsible if an employee is injured at your facility. Ask about credentials and business licensing as well.

6. Green-Cleaning Practices

If your business makes eco-friendliness a tenant of its mission, it’s only right to select a cleaning partner that utilizes green cleaning practices. This can include everything from microfiber tools to save on waste, green cleaning products, low-energy equipment, and safe waste disposal practices.

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